Alert: Patient Notice

IMPORTANT NOTICE: System Outage
We are currently experiencing a nationwide technical issue with our computer systems. This means we are unable to access your medical records or book appointments at this time. Our technical teams are investigating the issue. We will update this page as soon as the issue is fixed.
If you have an urgent medical concern, please visit your nearest Urgent Care Centre or call NHS 111.
For non-urgent matters, please bear with us until the system is restored. We apologise for any inconvenience and thank you for your understanding. For the latest updates, please visit our website regularly.
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What is the Addington Road Surgery Triage System? Find out more by following this link Addington Road Surgery Triage System
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Enhance Your Health Management with the NHS App!
Join us for drop-in sessions at the surgery on Friday July 26th to learn how to use the NHS App and AccuRX Patient Triage. Sessions will be held from 10-11 AM and 5-6 PM. Take control of your healthcare with these powerful tools, right from your smartphone or tablet.
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Swiftqueue Blood Test Appointments Update: Due to a recent cyber attack, all non-urgent appointments are cancelled, and affected individuals will receive an automated notification. Please use the BGPA Swiftqueue Service for new bookings—this system is for scheduling only and cannot make clinical decisions. We apologize for any inconvenience.
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To read the NHS statement on the cyber-attack, 24 June 2024, please go to Synnovis cyber incident - NHS England Digital

Welcome to Addington Road Surgery

    About Addington Road Surgery

    The Addington Road Surgery website provides a vast range of health information and resources, along with practical information on visiting the surgery.

    We hope you find the website useful and informative.

    ‘Addington Road Surgery Patient Triage System‘

    Starting September 2024
    Please attend one of our Friday NHS App/AccuRx Patient Triage Open House Sessions
    The next session will be held on 26th July through to 20 September from 10-11am & 5-6pm, bi-weekly.

    Helpful Information for Patients

    Online Services

    You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

    Get Started

    NHS App messaging is a new service which allows you to receive an in-app message where you would normally receive a message via a more traditional channel, like SMS.

    It is your choice whether to receive messages in this way. In order to have this choice, please switch on NHS App notifications on your device, so that you are prompted to read the message in the app. This can be done in the NHS App or in the device settings. Notification preferences may take 24 hours to take effect.

    If a message is not successfully delivered to the NHS App, you will still receive the message via another channel, such as SMS.

    No Longer Need It? – Cancel It!
    Get medical help 24/7

    Make / Cancel an appointment

    Make / Cancel an appointment

    Request a Repeat Prescription

    Request a Repeat Prescription

    Join the Practice

    Join the Practice

    Make a difference and join the PPG

    Make a difference and join the PPG

    Self-help
    Information

    Self-help<br>Information

    AccuRx: Click here to submit a new request.

    AccuRx: Click here to submit a new request.

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    111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

    NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

    In case of a life-threatening emergency, please dial 999.

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