It is most important that wherever possible you telephone before 10.30am if you think a visit is necessary. After that time only emergency visits will be considered for that day. Visits are for those who are housebound or too ill to go out. You may be asked to bring the patient to the surgery so that they can be seen quicker. We can see four or five patients in the time it takes for one home visit.
If You Have Not Been Seen Recently
If you are between 16 and 75 and you have not seen a doctor or nurse in three years, we are happy to offer you an appointment for a health check with a nurse or health care assistant.
If you are over 75 years of age and have not seen a doctor or nurse in the past 12 months you may make an appointment with the nurse or, if you are housebound, request a consultation at home.
Visits or Advice when Surgery is Closed
If you need urgent advice when the surgery is closed, telephone NHS 111 by simply dialling 111. The advisor will direct you to someone who can help you. If you telephone the surgery the telephone recording will always tell you the number to call. In an absolute emergency you still call 999 as before.
There is also a Minor Injuries Unit situated on the Beckenham Hospital site, Croydon Road, Beckenham. It is open for seven days a week from 10.00am - 8.00pm. It is for minor injuries only and children under three years of age are NOT seen.
Telephone first if you are not sure whether it would be appropriate to attend: 01689 866037.